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Questions
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Problem: The VCR won’t record.
• As a safety feature, you must
press the RECORD key twice to
begin recording.
• Make sure the tape is properly
loaded in the VCR.
• Make sure the tape is not
write-protected. If the safety tab
is removed, the tape is write-
protected and you cannot record
onto that tape.
Problem: The remote will not change
channels.
• You must put the remote in the
correct mode by pressing the
corresponding component key
(TV, VCR, DVD, SAT, AUX1, AUX2)
so the remote knows which
component you want to operate.
• Press the OK key after you enter a
channel number.
Problem: The component’s menu
doesn’t appear on the TV screen.
• The TV must be tuned to the Video
Input that matches the manner in
which you connected the
component to the TV.
For example, if you connected your
DVD player to your TV by
connecting audio/video cables
(usually color-coded yellow, red and
white) to the TV’s Input 1 jack, you
must tune the TV to its Video 1
Input channel. Remember, different
manufacturers label these jacks
differently. Consult the instruction
manual that came with the TV for
more information.
• You must put the remote in the
correct mode by pressing the
corresponding component key (TV,
VCR, DVD, SAT, AUX1, AUX2) so
the remote knows which component
you want to operate.
• Menu access isn’t supported for
all brands. If that’s the case, you
need to use your original remote
control to access menu functions
for these components.
Troubleshooting (Continued)
Limited Lifetime Warranty
Our company (in the U.S., THOMSON INC. / In Canada, Thomson
multimedia Ltd.) will replace this product, regardless of how long
you, the original purchaser, own it if found to be defective in
materials or workmanship. For a prompt, no charge replacement of
equivalent product, return the defective product postage prepaid to
the appropriate address.
In the US:
Product Exchange Center
11721 Alameda Avenue
Socorro TX 79927
In Canada:
Thomson multimedia Ltd.
6200 Edwards Boulevard
Mississauga, Ontario
Canada L5T 2V7
This replacement is the company's sole obligation under this
warranty. THOMSON INC. / Thomson multimedia Ltd. will not be
responsible for any incidental or consequential damages or for any
loss arising in connection with the use or inability to use this product.
Some states/provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty excludes defects or
damage due to misuse, abuse, or neglect. This warranty gives you
specific legal rights, and you may also have other rights, which vary
from state to state/province to province.