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10
Troubleshooting
Problem: The remote can’t be
programmed to operate your
component.
• You may be too far away from the
component or at a wrong angle. This
remote uses IR (infrared) technology
to communicate with components.
The remote sends the code and the
component’s IR sensor reads the
code. Therefore, there must be an
unobstructed path between the
remote and the IR sensor on the
component. Move closer and make
sure you point the remote at the
component (VCR when
programming the VCR key; DVD
when programming the DVD key;
TV when programming the TV key;
satellite receiver when programming
the SAT key).
• If you’ve entered all of the codes
for your brand that are in the
enclosed Code Lists and followed
the instructions, try the Automatic
Code Search method (See Using
Automatic Code Search on page 8).
• You must put the remote in the
correct mode by pressing the
corresponding component key (TV,
VCR, DVD, SAT, AUX1, AUX2) so
the remote knows which component
you want to operate.
• To program the universal remote
to operate a combination unit
(TV/VCR or TV/DVD), first try the
VCR or DVD codes for your brand.
Some units, however, require that
you program both the TV (using the
TV codes) and the VCR or DVD
(using the VCR or DVD codes) for
full operation.
• To program the universal remote
to operate a combination unit (VCR
/DVD), first program your VCR
using the VCR key and then program
your DVD using the DVD key.
Problem: The indicator light does
not light when you press a key.
• You must put the remote in the
correct mode by pressing the
corresponding component key
(TV, VCR, DVD, SAT, AUX1, AUX2)
so the remote knows which
component you want to operate.
• You may have pressed an invalid
key for the mode the remote is in
(e.g., the RECORD key only works
in VCR Mode).
• Make sure the batteries are properly
installed. (See Battery Installation
on page 3).
• Replace the batteries with two new
AA batteries. Reprogramming may
be required.
Problem: The remote does not operate
your component.
• You must put the remote in the
correct mode by pressing the
corresponding component key (TV,
VCR, DVD, SAT, AUX1, AUX2) so
the remote knows which component
you want to operate.
• Remove any obstacles between the
remote and the component. Make
sure to aim the remote at the IR
sensor on the component.
• Make sure the batteries are properly
installed. (See Battery Installation
on page 3).
• Replace the batteries with two new
AA batteries. Reprogramming may
be required.
• Reset the remote. Remove the
batteries. Then press and hold
the number 1 key on the remote
for several seconds to reset the
microprocessor inside the remote.
Release the number 1 key, reinstall
the batteries, and try the remote
again. Reprogramming will
be required.
Problem: The remote is not
performing commands properly.
• You must put the remote in the
correct mode by pressing the
corresponding component key (TV,
VCR, DVD, SAT, AUX1, AUX2) so
the remote knows which component
you want to operate.
• Make sure the component is “ready”
(e.g., DVD player has disc loaded;
VCR has tape loaded, etc.).
• You may have pressed an invalid
key for the mode the remote is in
(e.g., the RECORD key only works
in VCR Mode).
• If you are trying to turn on an RCA,
GE or PROSCAN component, press
the component key (TV, VCR, DVD,
SAT, AUX1, AUX2) instead of the
ON·OFF key.
• If you’re trying to change channels,
try pressing the OK key after
entering the channel number as this
is a requirement of certain models
and brands.
• There is a possibility that a
programmed code may only be able
to control some of your component
features (e.g., only turns a
component on and off). Follow the
steps provided for programming the
remote (See Programming sections
on pages 5–7). If the component can
be turned on and off, make sure you
press the CH+/CH- key to see if the
component responds. If not, try the
next code from the list.