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58 Chapter 5
How you get service:
• For 20” screen size: Take your RCA television to any Authorized RCA Television Service Center and pickup when
repairs are complete.
• For screen sizes larger than 20”: Request home or pick up, repair and return service from any Authorized RCA
Television Service Center, provided that your television is located within the geographic territory covered by an
Authorized RCA Television Service Center. If not, you must take your television to the Service Center location at your
own expense, or pay for the cost the Service Center may charge to transport your television to and from your home.
• To identify your nearest Authorized RCA Service Center, ask your dealer, look in the Yellow Pages, or call
1-800-336-1900.
• Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the
warranty period must be presented to obtain warranty service. For rental firms, proof of first rental is also required.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your product. Any additional
information should be obtained from your dealer.)
• Installation and related adjustments.
• Signal reception problems not caused by your television.
• Damage from misuse or neglect.
• Batteries.
• Customer replacement fuses.
• Damage from images burnt onto the screen.
• A television that has been modified or incorporated into other products or is used for institutional or other commercial
purposes.
• Acts of nature, such as but not limited to lightning damage.
• A television purchased or serviced outside the U.S.A.
Product Registration:
• Please complete and mail the Product Registration Card packed with your TV. It will make it easier to contact you
should it ever be necessary. The return of the card is not required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
GIVEN BY THOMSON MULTIMEDIA INC., ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY
WAY INCREASE THE SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER. THOMSON MULTIMEDIA INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY
ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
If you purchased your product outside the United States:
• This warranty does not apply. Contact your dealer for warranty information.
Service calls which do not involve defective materials or workmanship are not covered by this warranty. Costs
of such service calls are the sole responsibility of the purchaser.