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Blank screen
• Maybe the component (VCR, DVD, etc.) connected to the input jacks is not on.
• Try another channel, because there may just not be any programming on at that time.
• Cables in back may be disconnected.
TV will not turn on
• Check to make sure it is plugged in, and try the front panel POWER button.
• Check the wall receptacle (and extension cord, if applicable) to make sure it is “live” by plugging in something else.
• Maybe remote control is not aimed at remote sensor.
• Unplug. Wait five minutes. Plug in again.
TV turns off while playing
• Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on
again. If this happens frequently, the voltage in your house may be abnormally high or low.
Problems with your system password
• If you forget your system password and subscribe to DIRECTV
®
programming, you should call DIRECTV to obtain a
new one.
Invalid program guide information
• Make sure your antenna is properly set up and receiving a strong signal. If this still does not correct the problem,
disable your system’s ability to acquire off-air TV program guides by selecting Assistance from the main menu and
then selecting Off-Air Guides.
Care and Cleaning
CAUTION: Turn OFF your TV before cleaning.
You can clean the TV as required, using a soft lint-free cloth. Be sure to occasionally dust the ventilation slots in the
cabinet to help assure adequate ventilation.
The TV’s screen may be cleaned with a soft, lint-free cloth as well. Take care not to scratch or mar the
screen. If necessary, you may use a cloth dampened with warm water.
Never use strong cleaning agents, such as ammonia-based cleaners, or abrasive powder. These types of
cleaners will damage the TV.
While cleaning do not spray liquid directly on the screen, or allow liquid to run down the screen and inside the TV. Also,
avoid placing drinks, vases, or potted plants with water on top of the TV. This could increase the risk of fire or shock
hazard or damage to the TV.
Caution: If fixed (non-moving) images are left on the screen for long periods, they may be permanently imprinted on
the screen. Such images include network logos, phone numbers, and video games. This damage is not covered by your
warranty. Extended viewing of channels displaying these images should be avoided.