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Additional Information
EN
Solution
• Make sure it is plugged in.
• Press the ON•OFF button on the
remote control or the
ON/STANDBY button on the front
of the unit.
• The device switches off
automatically when it is in STOP
mode for more than 30 minutes
without any user intervention.
Switch it on again.
• It might be impossible to read the
disc.
• Insert the disc with the printed
side facing up.
• Check that the disc can actually
be played by this device (see page
24).
• Check that the disc’s regional
code matches the unit’s regional
code. This unit’s regional code is 1.
• Clean the disc.
• Check you have switched on the
TV set.
• Check the connections (see pages
2, 20 and Quick Start Guide).
• Select the AV input assigned to
the unit on the TV.
• Check the connections (see pages
2 and 20 and Quick Start Guide).
• Check the connections (see
page 2 and 3).
• Make sure the speakers are
connected.
• Make sure the MUTE function is
not on.
Problem
The unit
does not
switch on.
The device
switches off
spontaneously.
There is no
picture.
The picture
is of poor
quality
(with snow
or lines).
There is no
sound or
the sound
is of poor
quality.
Problem
No surround
sound.
I can’t find
my file in
the
WMA/mp3/
jpeg listing.
The remote
control does
not work or
works only
intermittently
The subtitles
do not
appear.
The disc
menu
language is
not the
correct one.
You have
forgotten
your
password
(Parental
control).
Solution
• Check the speaker
configuration in the Setup
menu (See Positioning speaker
on pages 4-5 or Speaker Setup
on page 20).
• Make sure the filename is
valid (see page 24 and 25).
• Check that batteries are
inserted or change them.
• Aim the remote control at the
unit. The infrared beam must
not be blocked or interrupted.
• Check that the remote control
is configured to control the
device you are trying to
operate with it.
• Check that the DVD disc
provides subtitles.
• Refer to the section on how to
display subtitles (see page 12).
• The disc menu language has
not been set up (see page 21).
• The language of your choice is
not available on the disc (see
page 21).
• Use the super password: 9688.
Troubleshooting
RTD217 EN 3/1/07 5:21 PM Page 28