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Troubleshooting Guide
11
11 Troubleshooting Guide
Screen issue
The power LED is off. The screen will not
switch on.
Make sure that the power cord is connected.
("2.2 Connecting and Using a PC")
"No Signal" is displayed on the screen (refer to
"Connecting to a PC").
Check that the product is connected correctly with a
cable
("2.2 Connecting and Using a PC")
Check that the device connected to the product is
powered on.
"Not Optimum Mode" is displayed. This message is displayed when a signal from the
graphics card exceeds the product's maximum
resolution and frequency.
Refer to the Standard Signal Mode Table and set the
maximum resolution and frequency according to the
product specifications.
The images on the screen look distorted. Check the cable connection to the product
("2.2 Connecting and Using a PC")
The screen is not clear. The screen is blurry. Adjust Coarse and Fine.
Remove any accessories (video extension cable, etc)
and try again.
Set the resolution and frequency to the
recommended level.
The screen appears unstable and shaky. Check that the resolution and frequency of the PC
and graphics card are set within a range compatible
with the product. Then, change the screen settings if
required by referring to the Additional Information on
the product menu and the Standard Signal Mode
Table.
There are shadows or ghost images left on the
screen.
The screen is too bright. The screen is too
dark.
Adjust Brightness and Contrast.
Screen color is inconsistent. Go to Picture and adjust the Colo(u)r Temp.
settings.
The colors on the screen have a shadow and
are distorted.
Go to Picture and adjust the Colo(u)r Temp.
settings.
White does not really look white. Go to Picture and adjust the Colo(u)r Temp.
settings.
There is no image on the screen and the power
LED blinks every 0.5 to 1 second.
The product is in power-saving mode.
Press any key on the keyboard or move the mouse
to return to the previous screen.