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If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, then call your nearest service center.
Identifying Problems
Chapter Five
TROUBLESHOOTING
Problem Possible Solution
Poor picture. Try another channel.
Adjust the antenna.
Check all wire connections.
Poor sound quality. Try another channel.
Adjust the antenna.
No picture or sound. Try another channel.
Press the TV/VIDEO button.
Make sure the TV is plugged in.
Check the antenna connections.
Make sure the MUTE button is off.
No color, wrong colors or tints. Make sure the program is broadcast in color.
Adjust the picture settings.
Picture rolls vertically. Adjust the antenna.
Check all wire connections.
If you are using a VCR, check the tracking.
The TV operates erratically. Unplug the TV for 30 seconds, then try
operating it again.
Your remote control does not Press the MODE button to put your remote
operate your TV. control in the “TV” mode.
Make sure the remote has batteries.
Check that the “+” and “-” ends of the batteries
are inserted correctly.
Check that the batteries are drained.
The TV won’t turn on. Make sure the wall outlet is working.
Make sure the TV is plugged in.
Make sure the remote has batteries.
Digital broadcasting screen Please check the digital signal strength and input
problem antenna.
AA68-03263C-00_eng_Chapter5 3/11/05 4:41 PM Page 78