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8. Front buttons do not work
z Check DVR power
z Check screen lock status
9. Cannot connect to network
z Check that network cable is properly connected
z Check DVR IP address
z Check PC IP address
z Run a ping test
10. When to contact your reseller
If any of the following happen, immediately turn of the DVR and contact the reseller that
you purchased it from.
z The product exhibits extremely abnormal behavior, e.g. strange noises, odors, or
smoke
z The power jack is damaged
z Rain, water, or other liquids get into the product
z The product does not work as described in the user manual
z The product has fallen and become damaged
z Product performance changes significantly