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Alternative Software
The Alternative Software option lets you upgrade using a file the product downloaded earlier.
1
If upgrade software has been downloaded, you will see the software version number to the right of Alternative Software.
2
Select Alternative Software, and then press the button.
3
The product displays a message asking if you want to upgrade. Select IP Address. The product begins the upgrade.
4
When the upgrade is complete, the product turns off automatically, and then turns on.
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View this information when your product does not work properly or when you want to upgrade the software.
You can find information regarding our call centers and how to download products and software.
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Contact Samsung and find the product Model Code and Software Version.