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REQUIRE
ASSISTANCE
WITH YOUR PRODUCT?
Purchase any
Samsung
lV
and
you'll
enjoy the
convenience of
Samsung
Service.
If you require any assistance
with your
TV,
first try any
of
Samsung's
helpful
support options
listed
here.
Troubleshooting
For more quick
solutions
to
common
issues, see
Troubleshooting
and
Maintenance
in
the user's
manual.
Built-in user
manual
··
· A
complete
guide
to
your
lV
is
available
by pressing the
E-MANUAL
button.
You
can
also select
Support
>
e-Manual
in
the
lV's
menu.
Scan
the QR code to view our
helpful
How-to Videos
Scan
this with
your smart
phone to see
helpful
videos.
Tech
Support and
Chat
·~
www.samsung.com/support
Remote Support
,,
Samsung Remote Support service
offers you one-on-one support with
a Samsung Technician who can
remotely
diagnose your
lV.
For Remote Support:
Call
the Samsung Contact Center
at
1-800-SAMSUNG
and ask for
remote support.
:
1
Open
the menu on your
lV
and go
to
the
Support
section.
Select
Remote Management,
and
then read and agree
to
the service
agreements. When the
PIN
screen
appears, provide the
PIN
number
to
the agent.
The agent accesses your
lV.
If you experience issues,
please
do
not take the
lV
back
to
the store.
In
the United
States
of
America,
call
us at 1-800-SAMSUNG (1-800-726-7864) or
visit us at www.samsung.com or www.samsung.com/spsn for support and warranty
service.