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Problem Check these Conditions Try these Solutions Page
No.
TV turns off automatically. • Check signal (Cable/Ant.) connection.
• Power surge protection feature.
• Press POWER key.
• The sleep timer may have been set.
• Unplug TV momentarily.
4
No picture, poor picture or wavy
lines in picture.
• Check antenna/external equipment
connections.
• May be station trouble, NO signal
broadcast.
• Brightness or Contrast misadjusted.
• Possible interference from household
appliance.
• Adjust antenna.
• Try a different channel.
• Press RESET key or restart channel
search.
• Turn off Mixer, Drill, Blender, etc.
4, 12
No sound, poor. No sound on
some channels.
• May be station trouble.
• Maybe MUTE function is on.
• Check Audio/Video connections.
• Try a different channel.
• Adjust volume.
12
No Captioning. • Check if station is broadcasting a Closed-
Caption signal. Select another channel.
• Sselect Caption1 or Caption2. 13
Poor Color or no color. • Check if program is in color.
• Check antenna/external equipment
connections.
• Color or Tint misadjusted.
• May be station trouble.
• Try a different channel.
• Adjust antenna.
• Press RESET key to restart channel
search.
4, 12
Blue Screen with Video1, Video2,
or Component3 displayed.
• Check Audio/Video connections.
• Check external equipment connections.
• Check external equipment setting.
• Check DVD setting.
• Press INPUT key.
• Switch on external equipment.
• Set DVD component output to interlaced.
6~7, 13
No TV Stereo or SAP Sound. • Check if station is broadcasting a true MTS
stereo signal or a SAP signal.
• Select Stereo or SAP from Audio on-
screen menu.
12
Cannot select or scan some
channels.
• Channel may be removed from memory.
• Check antenna connections.
• V-Guide is set to block programming.
• Select CH. Scan Memory and manually add
channels or start CH. (channel) search.
• Turn V-Guide to OFF or press RESET key
to clear all settings.
14~15
Remote Control will not work
TV or other equipment (VCR,
Cable Box, and DVD).
• Press TV key to operate the TV. Press
VCR to operate VCR. Press AUX to operate
Cable Box and DVD.
• Check batteries; see if TV is plugged in.
• Check external equipment.
• Replace batteries.
•
Aim remote control at front of TV and
external equipment.
8, 9~11
Menu words seem misspelled. • Maybe a different language is selected. • Reselect menu language choice using the
on-screen menu.
12
Cabinet makes popping sound. • This is a normal condition during warm-
up and cool down of the plastic cabinet
parts.
Helpful Hints (Problems / Solutions)
Before calling for assistance, please check the condition that most closely resembles your problem in the following
chart, then try the solutions for that condition. Visit our Web site at
www.sanyoctv.com or call toll free
1-800-877-5032.
16
Helpful Hints (Problems / Solutions)