Filter
Top Products
18
Helpful Hints (Problems/Solutions)
Problem Check these Conditions Try these Solutions Page
No.
TV turns off automatically. • Check signal (Cable/Ant.) connection.
• Power surge protection feature.
• Press POWER key.
• The sleep timer may have been set.
• Unplug TV momentarily.
4
No picture, poor picture
or wavy lines in picture.
• Check antenna/external equipment connections.
• May be station trouble, No signal broadcast.
• Brightness or Contrast misadjusted.
• Possible interference from household appliance.
• Adjust antenna.
• Try a different channel.
• Press RESET key or restart channel search.
• Turn off Mixer, Drill, Blender, etc.
4, 13
No sound, poor. No sound
on some channels.
• May be station trouble.
• Maybe MUTE function is on.
• Check Audio/Video connections.
• Try a different channel.
• Adjust volume.
8, 13~14
Black Box on screen. • Caption Text mode without display information. • Press RESET key twice, or switch OFF
Captioning.
17
No Captioning. • Check if station is broadcasting a Closed-
Caption signal. Select another channel.
• Select Caption1 or Caption2. 17
Poor Color or no color. • Check if program is in color.
• Check antenna/external equipment connections.
• Color or Tint misadjusted.
• May be station trouble.
• Try a different channel.
• Adjust antenna.
• Press RESET key to restart channel
search.
4, 13
Blue Screen with Video1,
Video2, or Component3
displayed.
• Check Audio/Video connections.
• Check external equipment connections.
• Check external equipment setting.
• Check DVD setting.
• Press INPUT key.
• Switch on external equipment.
• Set DVD component output to interlaced.
5~7
No TV Stereo or SAP
Sound.
• Check if station is broadcasting a true MTS
stereo signal or a SAP signal.
• Select Stereo or SAP from Audio on-
screen menu.
12
Cannot select or scan
some channels.
• Channel may be removed from memory.
• Check antenna connections.
• V-Guide is set to block programming.
• Select CH. Scan Memory and manually
add channels or start CH. (channel) search.
• Turn V-Guide to OFF or press RESET key
to clear all settings.
14
15~16
Remote Control will not
work TV or other equip-
ment (VCR, Cable Box,
and DVD).
• Press TV key to operate the TV. Press
VCR to
operate VCR;
CABLE to operate cable; DVD
to operate DVD Player; SAT to operate Satellite
Receiver.
• Check batteries; see if TV is plugged in.
• Check external equipment.
• Replace batteries.
•
Aim remote control at front of TV and
external equipment.
8~11
Menu words seem
misspelled.
• Maybe a different language is selected. • Reselect menu language choice using the
on-screen menu.
12
Cabinet makes popping
sound.
• This is a normal condition during warm-up and
cool down of the plastic cabinet parts.
Helpful Hints (Problems / Solutions)
Before calling for assistance, please check the condition that most closely resembles your problem in the following
chart, then try the solutions for that condition. Visit our Web site at
www.sanyoctv.com or call toll free
1-800-877-5032.