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Problem Possible Solution
• No picture • Is connection to other components correct?
Pages 12 to 16 and 49
• Is the correct input selected?
Pages 12 and 20
• Is "On" selected in "Audio Only"?
Page 29
• If the PC image is not displayed, check the following:
- When connecting a laptop PC to the TV, check that display output mode of the
PC is set to external monitor.
- Check the resolution setting on the PC. Is a non-compatible signal being input?
Page 54
• Picture quality of HD programs is
poor.
• To enjoy HD images from external equipment, you are required to set up HDMI
connection or component connection.
• If the program content is not of HD quality, HD images cannot be displayed. Check
that the program you are viewing provides HD images.
• The HD cable/satellite set-top box may need to be confi gured to output HD images
via cable/satellite.
• The cable/satellite broadcast may not support a signal resolution of 1080p.
• The TV sometimes makes a
cracking sound.
• This is not a malfunction. This happens when the cabinet slightly expands and
contracts according to change in temperature. This does not affect the TV's
performance.
• The AQUOS ADVANTAGE LIVE
cannot be displayed.
• Is the ETHERNET cable connected correctly?
Page 57
• Check the settings of "Internet Setup".
Pages 58 to 59
• Some Internet functions used on
a PC are not available from the
TV.
• The TV has only limited functions compared with regular PC browsers.
Page 61
Troubleshooting - Error Message
The example of an error message
displayed on a screen
Error code Possible Solution
• Failed to receive broadcast. E202 • Check the antenna cable. Check that the antenna is correctly
setup.
• No broadcast now. E203 • Check the broadcast time in the program guide.
• An incompatible audio signal has
been received. Change the output
device audio settings to PCM.
— • This message is displayed when an audio format other than
PCM is input. (Dolby Digital and DTS audio formats are not
supported.)
-
Set the audio output format of connected external HDMI
equipment to PCM.
-
Refer to the operation manual of the external equipment for
setting details.
Cautions regarding use in high and low temperature environments
• When the unit is used in a low temperature space (e.g. room, offi ce), the picture may leave trails or appear slightly delayed.
This is not a malfunction, and the unit will recover when the temperature returns to normal.
• Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a
heater, as this may cause the cabinet to deform and the front panel to malfunction.
Storage temperature:
f
4°F to
e
140°F (
f
20°C to
e
60°C)
Appendix