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Problem Possible Solution
• No picture • Is connection to other components correct?
Pages 12 to 16 and 51
• Is the correct input selected?
Pages 12 and 21
• Is "On" selected in "Audio Only"?
Page 29
• If the PC image is not displayed, check the following:
- When connecting a laptop PC to the TV, check that display output mode of the
PC is set to external monitor.
- Check the resolution setting on the PC. Is a non-compatible signal being input?
Page 56
• Picture quality of HD programs is
poor.
• To enjoy HD images from external equipment, you are required to set up HDMI
connection or component connection.
• If the program content is not of HD quality, HD images cannot be displayed. Check
that the program you are viewing provides HD images.
• The HD cable/satellite set-top box may need to be confi gured to output HD images
via cable/satellite.
• The cable/satellite broadcast may not support a signal resolution of 1080p.
• The TV sometimes makes a
cracking sound.
• This is not a malfunction. This happens when the cabinet slightly expands and
contracts according to change in temperature. This does not affect the TV's
performance.
• The original home page cannot
be displayed.
• Is the ETHERNET cable connected correctly?
Page 58
• Check the settings of "Internet Setup".
Pages 60 to 61
• Some Internet functions used on
a PC are not available from the
TV.
• The TV has only limited functions compared with regular PC browsers.
Page 63
Troubleshooting - Error Message
The example of an error message
displayed on a screen
Error code Possible Solution
• Failed to receive broadcast. E202 • Check the antenna cable. Check that the antenna is correctly
setup.
• No broadcast now. E203 • Check the broadcast time in the program guide.
• An incompatible audio signal has
been received. Change the output
device audio settings to PCM.
— • This message is displayed when an audio format other than
PCM is input. (Dolby Digital and DTS audio formats are not
supported.)
-
Set the audio output format of connected external HDMI
equipment to PCM.
-
Refer to the operation manual of the external equipment for
setting details.
Appendix