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Top Page > Troubleshooting > Wireless Network Connection Symptoms
Wireless Network Connection Symptoms
Sometimes video streaming quality is poor when using the wireless
LAN.
Wireless LAN connection fails or radio reception conditions are poor.
Sometimes video streaming quality is poor when using the
wireless LAN.
The wireless network connection quality varies depending on the
distance or obstacles (e.g. wall) between the TV/USB Wireless LAN
Adapter and the wireless router (access point), environment
interference, and quality of the wireless router (access point). If using
USB Wireless LAN Adapter, it is suggested to use a wireless router
(access point) supporting 5GHz operation for video streaming and
place it closer to the USB Wireless LAN Adapter (not applicable for
models with built-in wireless LAN device).
Wireless LAN connection fails or radio reception conditions
are poor.
Check the installation location of the TV and wireless router (access
point). Signal condition may be affected for the following reasons.
- Other wireless devices, microwaves, fluorescent lights, etc., are
placed nearby.
- There are floors or walls between the wireless router (access point)
and TV.
If the problem persists even after checking the above, try making a
wired LAN connection.
When using a USB Wireless LAN Adapter, move it to avoid signal
interference by using an extension cable with base unit (optional
accessory).
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