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Additional Information
Additional Information
Additional Information
Self-diagnosis function
The self-diagnosis function works to prevent the player from
malfunctioning, a five-digit service number (combination of a letter and
figures) flashes on the screen. In this case, check the following table.
First three digits
C13
C31
Exx (xx is any number)
Cause and/or Corrective Action
• The disc is dirty.
/ Clean the disc with a cleaning cloth. (page 42)
• The disc is not inserted correctly.
/ Open the disc tray and insert the disc correctly.
• To prevent the player from operating malfunctioning, the self-diagnosis function has
worked.
/ When you contact your Sony dealer or local authorized Sony service facility, inform
the service number with five digits. (example: E:61:10)
C:13:00