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The sound volume is low.
, The sound volume is low on some DVDs.
The sound volume may improve if you set
“AUDIO DRC” in “AUDIO SETUP” to
“TV MODE” (page 34).
Operation
The remote does not function.
, The batteries in the remote are weak.
, There are obstacles between the remote and
the player.
, The distance between the remote and the
player is too far.
, The remote is not pointed at the remote
sensor on the player.
The disc does not play.
, The disc is turned over.
Insert the disc with the playback side facing
down.
, The disc is skewed.
, The player cannot play certain discs
(page 2).
, The region code on the DVD does not match
the player.
, Moisture has condensed inside the player
(page 3).
, The player cannot play a recorded disc that
is not correctly finalized (page 41).
The album/track/file names are not
displayed correctly.
, The player can only display numbers and
alphabet. Other characters are displayed as
“
*
”.
The disc does not start playing from the
beginning.
, Program Play, Shuffle Play, Repeat Play, or
A-B Repeat Play is selected (page 23).
, Resume play has taken effect (page 17).
“Copyright lock” appears and the screen
turns blue when playing in DVD-VR mode.
, Images taken from digital broadcasts, etc.,
may contain copy protection signals, such
as complete copy protection signals, single
copy signals, and restriction-free signals.
When images that contain copy protection
signals are played, a blue screen may appear
instead of the images. It may take a while
when looking for playable images. (For
player that cannot play images that contain
a copy protection only)
Some functions such as Stop, Fast Play,
Slow Play, Slow-motion Play, Repeat
Play, Shuffle Play, or Program Play cannot
be performed.
, Depending on the disc, you may not be able
to do some of the operations above.
The player does not operate properly.
, When static electricity, etc., causes the
player to operate abnormally, unplug the
player.
5 numbers or letters are displayed on the
screen.
, The self-diagnosis function was activated.
(See the table on page 39.)
The disc tray does not open and “LOCKED”
appears on the front panel display.
, Child Lock is set (page 9).
The disc tray does not open and “TRAY
LOCKED” appears on the front panel
display.
, Contact your Sony dealer or local
authorized Sony service facility.
“Data error” appears on the TV screen
when playing video, photo, and music
files.
, The video, photo, and music files you want
to play is broken.
The CONTROL FOR HDMI function does
not work.
, Make sure that the connected component is
compatible with the CONTROL FOR
HDMI function. Please refer to the
operating instructions of the component for
detailed explanation.
, Make sure that the TV’s input is switched to
DVD player so that the signal from the
player appears on the TV screen, and
“CONTROL FOR HDMI” is set to “ON”
(page 36).
‘BRAVIA Sync’ display does not appear.
, Turn off any display of the DVD player
displays. Then, try again.
, Please return to the one screen mode if your
TV is in two screen mode. Then, try again.