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The screens suddenly go
off
p After 3 hours of continuous viewing, the system will display a
warning screen and go off after 90 seconds of inactivity. If you
clear the message and continue watching, the system will
automatically go off after another 3 hours to encourage healthy
viewing habits. For details, see “Prolonged viewing warning”
(page 27).
p Wear the head mounted unit correctly. 10 seconds after the
sensor in the head mounted unit detects that you have removed
the unit, the displayed screen will automatically go off. For
details, see “Power off when unmounted” (page 27).
Image display dims over
time
p Although image display of photos or nearly motionless images
may dim over time, this does not indicate system damage. To
restore normal brightness, perform some operation on the head
mounted unit or the connected equipment directly.
Some pixels on the
screens are not lit, or some
pixels are always lit
p Although OLED panels are produced using extremely high-
precision manufacturing technologies, in some cases pixels may
be permanently black or lit in red, blue, or green. This does not
indicate system damage.
Some scenes on a Blu-ray
disc recorded at 24 fps
(matching the original
movie) look unnatural
p In this case, try activating “24p True Cinema.” For details, see
“24p True Cinema” (page 24).
The screen flickers p Some source signals may cause the screen as a whole to appear to
flicker when “Panel Drive Mode” is set to “Clear,” or when “24p
True Cinema” is activated. For details, see “Panel Drive Mode”
(page 23) and “24p True Cinema” (page 24).
Symptom Cause/Action