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Top Page > Troubleshooting > Picture/Screen Symptoms
Picture/Screen Symptoms
Tiny black points and/or bright points appear on the screen.
Picture quality is not as good as viewed at the store.
Distorted picture.
No color/Dark picture/color is not correct/Picture is too bright
Blurry picture or poor color.
There is lag between video and sound.
Screen format/wide mode changes automatically.
Suddenly the picture becomes small.
Black box on screen.
Black bands appear at the edges of the screen.
TV screen feels warm.
Demonstration mode appears in the screen.
Tiny black points and/or bright points appear on the screen.
The screen is composed of pixels. Tiny black points and/or bright points (pixels) on the screen do
not indicate a malfunction.
Picture quality is not as good as viewed at the store.
Picture quality depends on the signal content. See the specifications to display the best possible
picture for that signal.
Distorted picture.
Check the antenna/cable connection.
Keep the antenna/cable away from other connecting cables.
When installing optional device, leave some space between the device and TV.
Set [Motionflow] to [Standard] or [Off]. (For [Motionflow] compatible models only.)
Change the current setting of [CineMotion] to another setting.
Set [LNA] to [Off] to improve picture reception. ([LNA] may not be available depending on the
situation/region/country.)
Perform [Fine Tune]/[AFT] to improve picture for analog reception.
Keep the TV away from noise sources such as mobile phones, cars, motorcycles, or hair-dryers, Wi-
Fi units, or optical device.
Make sure that the antenna is connected using a 75-ohm coaxial cable.
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