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Troubleshooting
Troubleshooting
If you have any questions or problems not covered below, please consult your nearest Sony
dealer.
Symptom Remedy
Power
The ?/1 (on/standby) switch does
not function.
• Connect the AC power cord securely.
• Make sure the VCR is not locked. To unlock, hold down
?/1 (on/standby) POWER on the VCR
until “LOC”
disappears.
The power is turned on but the VCR
does not operate.
• Moisture condensation has occurred. Turn the power off,
unplug the AC power cord and leave the VCR to dry for
over three hours.
Clock
The clock has stopped and “--:--”
appears in the display window.
• The clock stops if the VCR is disconnected from the wall
outlet for more than one minute. Reset the clock (and
timer).
Playback
The playback picture does not appear
on the TV screen.
• Make sure the TV is set to the channel for the VCR. If
you are using a monitor, set it to video input.
The picture is not clear. • Adjust the tracking with the TRACKING +/– buttons.
• The video heads are dirty (see the last page of
“Troubleshooting”). Clean the video heads using a Sony
video head cleaning cassette. If a Sony cleaning cassette
is not available in your area, have the heads cleaned at
your nearest Sony dealer (a standard service fee will be
charged). Do not use a commercially available liquid
type cleaning cassette, as it may damage the video heads.
• The video heads may have to be replaced. Consult your
local Sony dealer for more information.
The picture rolls vertically during
picture search.
• Adjust the vertical hold control on the TV or monitor.
The picture has no sound. • The tape is defective.
• If you made A/V connections, check the audio cable
connection.
Recording
A TV program does not appear on
the TV screen.
• Make sure the TV is set to the channel for the VCR. If
you are using a monitor, set it to video input.
• Select the correct source with the INPUT SELECT or
CH +/– buttons. Select a channel number when recording
TV programs; select “L1” or “L2” when recording from
other equipment.
TV reception is poor. • Adjust the TV antenna.
The tape starts playing as soon as it is
inserted.
• The safety tab has been removed. To record on this tape,
cover the tab hole.
The tape is ejected when you press
z REC.
• Check that the safety tab has not been removed.
Nothing happens when you press
z REC.
• Make sure the tape is not at its end.