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Troubleshooting
VCR Troubleshooting
Operation
The subtitle language cannot be
changed or turned off.
• Try using the DVD’s menu instead of the direct selection
button on the remote (page 66).
• Multilingual subtitles are not recorded on the DVD being
played.
• The DVD prohibits the changing of the subtitles.
The angles cannot be changed. • Try using the DVD’s menu instead of the direct selection
button on the remote (page 66).
• Multi-angles are not recorded on the DVD being played.
• The DVD prohibits changing of the angles.
The player does not operate properly. • When static electricity, etc., causes the player to operate
abnormally, unplug the player.
Symptom Remedy
Playback
The playback picture does not appear
on the TV screen.
• Make sure the TV is set to the channel for the VCR. If
you are using a monitor, set it to video input.
• If the VCR is connected to the TV with the Scart cable,
make sure the VIDEO indicator is lit in the display
window. Use the TV/VIDEO button on the remote
commander to light up the VIDEO indicator.
The picture is not clear. • Existing broadcasts may interfere with the VCR. Reset
the RF channel output of your VCR (page 15).
• Adjust the tracking with the TRACKING +/– buttons.
• The video heads are dirty (see the last page of
Troubleshooting). Clean the video heads using a Sony
video head cleaning cassette. If a Sony cleaning cassette
is not available in your area, have the heads cleaned at
your nearest Sony service facility (a standard service
charge will be required). Do not use a commercially
available liquid type cleaning cassette other than Sony’s,
as it may damage the video heads.
• The video heads may have to be replaced. Consult your
local Sony service facility for more information.
The picture has no colour. • The “Colour System” option in the “USER SET” menu is
set to the wrong position. Set the option to conform to the
system that the tape was recorded in.
The picture rolls vertically during
picture search.
• Adjust the vertical hold control on the TV or monitor.
The picture has no sound. • The tape is defective.
• If you made A/V connections, check the audio cord
connection.
The sound from a tape recorded with
the VCR is not in stereo or the
STEREO indicator in the display
window is flashing.
• Adjust the tracking.
• The video heads are dirty. Clean the video heads using a
Sony video head cleaning cassette as explained above.
Symptom Remedy