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Troubleshooting
If, after reading these operating instructions, you have additional questions related to the use of
your Sony television, please call our Customer Information Services Center at 1-800-222-SONY
(7669) (U.S. residents only) or (416) 499-SONY (7669) (Canadian residents only).
Problem Possible Remedies
No picture
(screen not lit),
no sound
❏ Make sure the projection TV’s power cord is connected securely to
the wall outlet.
❏ If your projection TV does not turn on, and a red light keeps
flashing, your projection TV may need service. Call your local Sony
Service Center.
❏ Push the power button on the front of the projection TV.
❏ Check to see if the TV/VIDEO setting is correct: when watching TV,
set to TV. When watching connected equipment, set to VIDEO 1, 2, 3,
4, 5 or 6, as appropriate.
❏ Try another channel (it could be station trouble).
Remote control
does not operate
❏ Batteries could be weak. Replace the batteries.
❏ Press TV (FUNCTION) when operating the projection TV.
❏ Make sure the projection TV’s power cord is connected securely to
the wall outlet.
❏ Locate the projection TV at least 3-4 feet away from fluorescent
lights.
❏ Check the orientation of the batteries.
Dark, poor or no
picture (screen lit),
good sound
❏ Adjust the Picture setting in the Video menu (see page 52).
❏ Adjust the Brightness setting in the Video menu (see page 52).
❏ Check antenna/cable connections.
Good picture,
no sound
❏ Press MUTING so that Muting disappears from the screen (see page 4).
Cannot receive upper
channels (UHF) when
using an antenna
❏ Use Auto Program in the Channel Setup menu to add receivable
channels that are not presently in memory (see page 58).
No color
❏ Adjust the Color settings in the Video menu (see page 53).
Only snow and noise
appear on the screen
❏ Check the antenna/cable connections.
❏ Try another channel (it could be station trouble).
❏ Press ANT to change the input mode (see page 4).
Picture is displayed, but
snow or noise is obvious
❏ Try setting the Picture Mode to Game (see page 52).
Only a black screen
appears
❏ Indicates there is no signal for the digital channel you are tuned to.