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Cable stations
don’t seem to work
❏ Make sure Cable is set to On in the Channel Setup menu (page 27).
❏ Perform Auto Program to add channels that are not presently in the
memory (page 17).
Remote control
does not operate
❏ Press TV (FUNCTION) when operating your TV.
❏ Check the orientation of the batteries.
❏ Batteries could be weak. Replace them (page 2).
❏ Move the TV three to four feet away from fluorescent lights.
Cannot change
channels with the
remote control
❏ Make sure you have not inadvertently switched your TV from the
channel 3 or 4 setting if you are using another device to change channels.
❏ If you are using another device to control channels, be sure that you have
pressed the FUNCTION button for that device. For example, if you are
using your VCR to control channels, be sure to press the VCR/DVD
FUNCTION buttons (page 4).
Cannot access
other menus when
using the Basic
menu
❏ If you use the button to close the Basic menu, only the Basic menu
appears when you press again. To access the other menus, select the
Advanced Menu option (page 37).
The remote control
doesn’t work in PIP
mode
❏ Press the TV FUNCTION button. You may have inadvertently pressed
the VCR/DVD FUNCTION button, which changes the PIP buttons to
VCR mode (page 21).
There is no window
picture or it is just
static
❏ Be sure your PIP window picture is set to a video source/channel that has
a program airing.
❏ You may be tuned to a video input with nothing connected to it. Try
cycling through your video inputs using the yellow PIP TV/VIDEO
button with the red dot (page 21).
I get the same
program in the
window picture as
in the main picture
❏ Both may be set to the same channel. Try changing channels in either the
main picture or the window picture (page 21).
❏ Your TV may be set up to select all your channels through a cable box.
The cable box will only unscramble one signal at a time, so you cannot
use the PIP feature. If possible, run a direct cable to the VHF/UHF jack
on your TV. This will only work if your cable system provides an
unscrambled signal (page 9).
I cannot get
anything but TV
❏ Be sure that you did not set the video label in the Setup menu (page 36)
to skip your video inputs. If a video input has been set to “Skip”, it will
be skipped when pressing the TV/Video buttons for either the main or
PIP pictures.
The TV needs to be
cleaned
❏ Clean the TV with a soft dry cloth. Never use strong solvents such as
thinner or benzine, which might damage the finish of the cabinet.
Problem Possible Solutions