Chapter 11: Troubleshooting
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For HDMI cables
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For Legacy HDMI source
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Playback does not start
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No picture
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No sound
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Picture distortion during fast reverse/forward
playback
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Playback features failure
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Playback does not start when the title is selected
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The audio soundtrack and/or subtitle
language cannot be changed
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No subtitle
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Scene angle cannot be changed
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“X” appears on the screen
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LED Indication
The Power LED light on the TV front indicates the
TV’s status, as described below.
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The TV is operating properly.
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The TV is in Standby mode.
If, after trying the solutions, the problem still exists:
•In the U.S., visit TAIS’s Consumer Solution Center
on the web at http://support.toshiba.com or call
1-800-631-3811
•In Canada, locate the nearest Toshiba authorized
service depot by directing your web browser to
www.toshiba.ca/support