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Chapter 8: Troubleshooting
Sound problems
• Check the antenna/cable connections (- Installation
Guide).
• The station may have broadcast difficulties. Try another
channel.
• The sound may be muted. Press z.
• If you hear no sound, try setting the MTS feature to
Stereo mode (- page 44).
• Make sure the Speakers function in the Audio Setup
menu is set correctly (- page 45).
• If you are not receiving a second audio program from a
known SAP source, make sure the MTS feature is set to
SAP mode (- page 44).
• If you hear audio that seems “incorrect” for the program
you are watching (such as music or a foreign language),
the SAP mode may be on. Set the MTS feature to Stereo
mode (- page 44).
• When using an external audio amplifier, if you connect
the amplifier to the VAR. AUDIO OUT terminals, the
volume of the TV and amplifier must be set above 0 or
you will not hear any sound (- Installation Guide).
Remote control problems
• Make sure the remote control is set to the correct device
mode (- page 16).
• Remove all obstructions between the remote control and
the TV.
• The remote control batteries may be dead. Replace the
batteries (- page 11).
• Your TV remote control may not operate certain features
on your external device. Refer to the owner’s manual for
your other device to determine its available features. If
your TV remote control does not operate a specific
feature on another device, use the remote control that
came with the device (- page 16).
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