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Vidikron VL-37 Owner’s Operating Manual 45
5.1
Troubleshooting Tips
Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the DView. If you encounter an issue not described here, please contact your
Vidikron dealer or Vidikron Technical Support.
5Maintenance and Troubleshooting
Table 5-1. Troubleshooting Chart
Symptom Possible Cause(s) Solution
The display does not turn on
after initial installation.
• The DView is not plugged
in or the AC outlet is not
active.
• The remote control
batteries have run out.
• Ensure that the DView is
plugged in and that the AC
outlet is active.
• Replace the batteries.
The display is on, but there is
no picture or sound.
• Incorrect source selection.
• Source component is not
turned on.
• Source component is
connected incorrectly or
not at all.
• Select the correct source.
• Turn on the source
component.
• Check video and/or audio
connections to source
component.
Picture is okay, but there is no
sound.
• Audio output is muted.
• Volume setting is too low.
•Press the MUTE button on
the remote control.
• Turn up the volume.
Image is too bright and/or
lacks definition in the bright
areas of the image.
• Contrast is set too high. • Lower the contrast setting.
Image appears “washed out”
and/or dark areas appear too
bright.
• Brightness is set too high. • Lower the brightness
setting.
Colors in the image are
swapped; for example, reds
appear blue or vice versa.
• The Red/Pr, Green/Y or
Blue/Pb outputs from the
source are connected to the
wrong inputs on the DView.
• Ensure that the source
outputs are connected to
the correct DView input.
RGB-HD images appear
“noisy.”
• Clock and Phase settings
need adjustment.
• Manually adjust Clock and
Phase settings, or perform
an Auto-Adjust (refer to
PC
Mode Adjust on page 34).
“Out of range” appears
on-screen.
•The resolution and
frequency of the video card
in the computer are not
compatible with the DView.
• Select a compatible
resolution and vertical
frequency (refer to
Computer/Video Signal
Compatibility on page 53).
The image is too large or too
small.
• Image size needs adjusting. • Adjust the image size (refer
to
PC Mode Adjust on
page 34).