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VlZIOVT420M/VT470MUserManual
ANYIMPLIEDWARRANTIES,INCLUDINGANYIMPLIEDWARRANTYOFMERCHANTABILITYAND
FITNESSFORA PARTICULARPURPOSE,SHALLBELIMITEDINDURATIONTOTHEPERIODOF
TIMESETFORTHABOVE.VlZIO'STOTALLIABILITYFORANYANDALLLOSSESANDDAMAGES
RESULTINGFROMANY CAUSEWHATSOEVER,INCLUDINGVlZIO'SNEGLIGENCE,ALLEGED
DAMAGE,ORDEFECTIVEGOODS,WHETHERSUCHDEFECTSAREDISCOVERABLEORLATENT,
SHALLIN NO EVENTEXCEEDTHEPURCHASEPRICEOFTHEDISPLAY.VlZIOSHALLNOTBE
RESPONSIBLEFORLOSSOFUSE,COMMERCIALLOSS,LOSTREVENUEORLOSTPROFITS,OR
OTHER INCIDENTALOR CONSEQUENTIALDAMAGES.SOME STATESDO NOT ALLOW
LIMITATIONSON HOW LONGAN IMPLIEDWARRANTYLASTSOR THE EXCLUSIONOR
LIMITATIONOFINCIDENTALORCONSEQUENTIALDAMAGES,SOTHEABOVELIMITATIONSOR
EXCLUSIONSMAYNOTAPPLYTOYOU.
Thiswarrantygivesyouspecificlegalrights,andyoumayalsohaveotherrights,whichvaryfromstateto
state.Thisistheonlywarrantyapplicable;nooneisauthorizedtoextendormodifyit ortograntanyother
warrantyonVlZlO'sbehalf.
Owner's Responsibility
To ensure warranty service, keep the dated bill or sales receipt as evidence of the purchase date and
location. This limited warranty applies only to original purchaser and is non-transferable.
Note: Warranty service conditions are subject to change. For the latest Warranty Terms and Conditions
and additional information regarding VlZlO's Limited Product Warranty, please see complete details
online at www.VlZlO.com.
VJZIO R÷turn PoJicy
VlZlO's return policy allows for products purchased directly from VlZlO to be returned by the original
purchaser during the initial thirty (30) day period following the date of purchase. A VIZlO return
authorization number must first be obtained as provided below. The refund will be the purchase price
actually paid by the purchaser less a ten percent (10%) restocking fee per each item returned. Shipping
and handling are not refundable.
The return authorization number must first be obtained from VlZlO's Customer Service by emailing
CustomerSupport@VlZlO.com or by calling 949-428-2525, 6:00AM to 9:00PM Pacific Time, Monday
through Friday, and 8:00AM to 4:00PM Pacific Time, Saturday and Sunday. Please note that holiday
hours may vary. For up to date information, please visit www.VlZlO.com.
Products must be returned to the address specified by VlZlO Customer Service and must be shipped in
the original packaging, with freight prepaid to VIZlO, and must be received in new and unused condition.
The return authorization number must be included in the packaging. VlZlO reserves the right to assess
fees for any damaged or missing parts in addition to the ten percent (10%) restocking fee.
Return authorization numbers are valid for only fifteen (15) days from issuance. The customer is
responsible for and must prepay all shipping charges and shall assume all risk of loss or damage to the
product while in transit to VlZlO. If the product is returned to VlZlO (i) without a VlZlO return authorization
number, and/or (ii) beyond the fifteen (15) day period, and/or (iii) without proper packaging, VlZlO retains
the right to refuse delivery of such return or may return the unit to the customer at the customer's expense
and with no refund issued. This return policy does not apply to defective products. Please read VlZlO's
Limited Product Warranty for warranty terms and conditions.
On-Site Warranty Repair Procedure
On-Site Warranty Repair generally is performed on repairable displays which are 30 inches and
larger.
If VlZlO Technical Support determines that a problem with a display unit may be within the terms and
conditions of the VlZlO Limited Product Warranty and that an on-site repair may be performed, the
customer will be provided with an on-site repair authorization number and on-site repair instructions. The
determination for performing the on-site repair may be dependent upon the manufacturing defect and is at
VlZlO's option and sole discretion. Proof of purchase is required to confirm the product is within the one-
year limited warranty period and meets the terms and conditions of the VlZlO Limited Product Warranty.
Version 5/26/2009 59
www.VlZlO.com