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Troubleshooting
No power
• Make sure DC power button is ON (Green LED)
• Make sure AC power cord is securely connected to the AC socket
• Plug another electrical device (like a radio) to the power outlet to verify that the outlet is
supplying the proper voltage
Power is ON but no screen image
• Adjust brightness and contrast
• Check Source settings
Wrong or abnormal colors
• If any colors (red, green, or blue) are missing, check the video cable to make sure it is
securely connected. Loose or broken pins in the cable connector could cause an
improper connection
• The red connector for right audio is easily confused with the red Pr connector in YPbPr
component video input. Double check that they are correctly attached.
• Remove distribution amplifiers from the signal path.
Snow appears on screen
• Check your antenna connection
• Remove unnecessary signal splitters to improve signal quality
• Replace poor or worn cables to properly match 75 ohm impedance
• Check TV / CATV selection
No sound
• Check your audio connection
• Press MUTE on the remote control again, so that MUTE disappears from the screen
• Check your audio settings, your TV audio may be set to SAP or minimum
• Press the Volume + (Up) key on your remote control
• Make sure that headphones are not connected
Remote control does not work
• Make sure batteries are inserted correctly
• Replace old or worn batteries
Remote control code not found in “universal” remote
• Purchase a separate “learning” remote control
How do I mount the LCD TV on a wall
• Remove the rear cover plate to expose 4 screw holes on 75mm VESA hole pattern
• Use professional installation to reduce risk of injury and damage
How do I find more help?
• www.westinghousedigital.com
• Contact customer service at (866) 287-5555 or service@westinghousedigital.com