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TROUBLE SHOOTING
NO PICTURE 1. Check that you have a clear line of sight to the satellite (no trees,
buildings, etc.).
2. Check that you have the TV set tuned for the correct channel 3 or 4
(same channel as output of receiver).
3. Double check that you have entered the correct zip code into the
receiver. If zip code is wrong, this can cause you to look in the
wrong direction/elevation for the satellite.
4. Check connections at receiver, TV, and antenna.
5. Check TV. Does it receive pictures from off-air TV stations/VCR?
6. Retune system for best picture per procedure on page 7.
7. Inspect antenna. Make sure that it has not been damaged. If
antenna is even slightly bent, the receiver may not receive any
signal.
8. Contact Dealer or Winegard Service Department.
ANTENNA DOES NOT OR IS HARD TO ROTATE
1. Inspect antenna on roof. Make sure mount has not been damaged.
2. Check for caulking between gear housing and baseplate.
3. Lubricate mount per procedure on page 8.
4. Contact Dealer or Winegard Service Department.
ANTENNA DOES NOT OR IS HARD TO RAISE
1. Inspect antenna on roof. Make sure mount has not been damaged.
2. Check for caulking on elevating shaft.
3. Lubricate elevating shaft per procedure on page 8.
4. Contact Dealer or Winegard Service Department.
WARRANTY REPAIR WORK
Before you have warranty work done on the system, make sure the
company/person performing the work has been approved by Winegard
Company. If not, contact Winegard Co. (1-800-288-8094) before
proceeding. The Winegard warranty covers only the mount, antenna
and LNBF. For receiver warranty, refer to the manufacturers warranty.
ORDERING REPAIR PARTS
Repair parts are available at many RV dealers and/or service centers
throughout the country. Or you can call Winegard Company
1-800-288-8094 (only credit card orders accepted).
ANTENNA/LIFT/LNBF TWO YEAR LIMITED WARRANTY
Winegard Company warrants this Winegard product (excluding receiver) against any defects in materials or workmanship within two (2)
yeares from date of purchase. No warranty claim will be honored unless at the time the claim is made, you present proof of purchase to an
authorized Winegard dealer (if unknown, please contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601-2000, telephone
319-754-0600).
Winegard Company (at its option) will either repair or replace the defective product at no charge to you. This warranty covers parts, but does
not cover any costs incurred in removal, shipping or reinstallation of the product. This limited warranty does not apply if the product is
damaged, deteriorates, malfunctions or fails from: misuse, improper installation, abuse, neglect, accident, tampering, modification of the
product as originally manufactured by Winegard, usage not in accordance with product instructions or acts of nature such as damage caused
by wind, lightning, ice or corrosive environments such as salt spray and acid rain.
The Two Year Warranty is provided on the condition that the equipment is properly delivered with all handling and freight charges prepaid
to your Winegard dealer for repair or return to our factory at the above address. Winegard dealers will arrange for the replacement or repair
and return to you, without charge, the product which failed due to defective material or workmanship.
WINEGARD COMPANY WILL NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, MADE BY
ANY OTHER PERSON.
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WRITTEN WARRANTY.
The foregoing shall be the sole and exclusive remedy of any person whether in contract, tort or otherwise, and Winegard shall not be liable
for incidental or consequential damage or commercial loss, or from any other loss or damage except as set forth above.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
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