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TROUBLE SHOOTING
The table below covers some of the more common reasons for abnormal PVR funcon.
Problem
Can’t record 2 channels The RF Cross over lead is not
connected
Connect the supplied Cross
over lead from RF Loopout 2
to ANT In 1.
Front LED’s do not light AC power cord disconnected Connect power cord properly
to the power socket
No picture or sound Connecon of Video or
Audio to input terminals is
incorrect.
Check your choice of AV or RF
is right. Check each AV lead
at each end.
Antenna cables incorrectly
connected
Check the RF path from
antenna through both tuners
to modulator and RF OUT
Antenna not delivering clear
signal
Check cable connecons, or
adjust the antenna
No signal or weak signal Call an antenna specialist
from local paper or similar.
Wrong Channel Informaon
in menu
Type values again carefully
Black and white screen or
V-Hold
Your TV or PVR picture mode
does not match broadcast
Check that screen shape best
matches your screen and PAL
B/G is selected.
Your remote Control Unit is
not working
Baery exhausted Replace remote baeries
with new ones
Fluorescent light interfering
with remote control signals
Switch light O
Remote control is incorrectly
aimed
Point front of RCU carefully
towards PVR.
Distorted Menu Screen Brightness or Contrast level
of TV set too high
Adjust Brightness and
Contrast to lower levels
Not working Processor stopped Remove the power cord or
switch AC OFF and ON
THIS WARRANTY CARD AND THE PURCHASE DOCKET
(OR SIMILAR PROOF OF PURCHASE)
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES
TROUBLE SHOOTING HELP LINE
1300 662 946
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CUSTOMER
CARE CENTRE
Customer Care Centre
562 Spencer Street, West Melbourne
VICTORIA 3003
this product is warranted for 12 months from the date of purchase.
Subject to the conditions of this warranty, the Customer Care Centre will perform
necessary service on the product without charge for parts, or labour if, in the
opinion of the manufacturer/ manufacturer’s agent, the product is found to be
faulty within the warranty period.
The warranties hereby conferred do not extend to any costs associated with the
delivery, handling, freighting or transportation of the product or any part thereof
or replacement of and do not extend to any damage or loss occurring during, or
associated with transit.
If warranty service is required you should:
■
Telephone the Customer Care Centre on 1300 662 946
■
Provide a copy of your purchase receipt that shows retailers identity and
date of purchase.
■
Send or bring the product to your Customer Care Centre.
Please note that freight to and/or from your Customer Care Centre
must be arranged by you.
This warranty only applies if the product has been installed and used in accordance
with the manufacturer’s recommendations (as noted in the operating instructions)
under normal use and reasonable care. The warranty covers normal domestic use
only and does not cover damage, malfunction or failure resulting from use of
incorrect voltage, accident, misuse, neglect, build-up of dirt or dust, abuse, mis-
adjustment of customer controls, mains supply problems, thunderstorm activity,
infestation by insects or vermin, tampering or repair by unauthorised persons
(including unauthorised alterations), exposure to abnormally corrosive conditions
or any foreign object or matter having entered the product.