108
Others
Troubleshooting (continued)
Symptom Causes and Countermeasures
Reference
Page
The MPEG4 Viewer screen
appears in black
When DirectX 9.x or Windows Media Player 9.x is
installed on the computer, the video image screen
appears in black.
[Countermeasure]
To make use of Built-in MPEG4 Viewer of VN-X35U,
install “ffdshow” that is open source codec. You can
download “ffdshow” from the Internet.
—
No MONITOR OUT image
output
● Set the switch to or , and press the Reset
button.
● When using the output, set the privacy mask to
AOffB.
A Page 11
A Page 61
Zonal noise occurs at the
bottom of the MONITOR OUT
image
When using the output, set the privacy mask to
AOffB.
A Page 61
Images from the network are
distorted
Set the switch to , and press the Reset button. A Page 19
No sound is heard from the
external microphone
Check whether the MIC terminal is connected to the
R ch.
A Page 19
The lens is out of focus Check whether a CS mount lens is used. A Page 16
