120
Troubleshooting
Removing Dried Ink from the Nose of the Print Cartridge
If the Print Cartridge is exposed to air for an extended period of time, a layer of dried ink will form as crust
on the nose of the Print Cartridge. If this occurs, follow the steps below to remove the dried ink from the nose
of the Print Cartridge.
ࠡ Hold the Print Cartridge over a waste can so that
the nose of the Print Cartridge is pointed toward
the waste can.
ࠢ Gently scrape the dried ink with the edge of a
Business Card or other Rigid Paper stock so that
the dried ink falls into the waste can.
DO NOT use a swab to remove Dried Ink from the
Print Cartridge.
It is recommended to make a copy on the machine at least once a week to prevent ink from drying on
the nose of the Print Cartridge.
Cleaning the Drain Pan
To prevent spillage, always clean the Drain Pan of excess ink before moving the machine.
To clean the Drain Pan
ࠡ Open the Printer Cover.
ࠢ Remove the Print Cartridge.
ࠣ Inspect the Drain Pan for excess ink. If
necessary, clean up the excess ink with a swab
or a paper towel.
08001000001
08001020012
08001050013
Business Card or
Rigid Paper
Dried Ink
08001060029
Note:
08001070006
08001020013
08001050012
Drain Pan
08001060030
