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3Com provides easy access to technical support
information through a variety of services. This
appendix describes these services.
On-line Technical Services
3Com offers worldwide product support seven days
a week, 24 hours a day, through the following
on-line systems:
■
3Com Bulletin Board Service (3ComBBS)
■
World Wide Web site
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers for
all 3Com products, as well as technical articles. This
service is available via modem or ISDN seven days a
week, 24 hours a day.
Access by Modem
To reach the service by modem,
set your modem to 8 data bits, no parity, and 1 stop
bit. Call the telephone number nearest you:
Access by ISDN
ISDN users can dial-in to 3ComBBS
using a digital modem for fast access up to 56kbps.
To access 3ComBBS using ISDN, dial the following
number:
(1)
(408) 654 2703
Country
Data Rate
Telephone Number
Australia
up to 14400 bps
(61) (2) 9955 2073
France
up to 14400 bps
(33) (1) 69 86 69 54
Germany
up to 9600 bps
up to 9600 bps
(49) (89) 627 32 188
(49) (89) 627 32 189
Hong Kong
up to 14400 bps
(852) 2537 5601
Italy (fee required)
up to 9600 bps
(39) (2) 273 00680
Japan
up to 14400 bps
(81) (3) 3345 7266
Singapore
up to 14400 bps
(65) 534 5693
Taiwan
up to 14400 bps
(886) (2) 377 5838
U.K.
up to 14400 bps
(44) (1442) 278278
U.S.
up to 14400 bps
(1) (408) 980 8204
Rc.bk : TECHSUPP.FRM Page 1 Thursday, July 10, 1997 9:53 AM