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Service and Warranty:
If you require assistance with the installation, operation, or application of your ADS Technologies, Inc. product there are several options
available to you as described in the technical support section of this manual. Your primary source for information and assistance is
always your computer store or computer parts dealer. If your ADS product needs repair or replacement, contact your dealer for on-site
repair service. The ADS Technologies technical support and customer service staff can aid in solving many problems. Our technical
support department is available to repair any ADS Technologies product. You or your dealer must return products to our factory for
repair or warranty replacement.
Return/Replacement:
If you need to return your ADS Technologies product you should return the product directly to the dealer or store where you purchased
the product. Each individual computer store or dealer sets product returns policies for their customers. ADS Technologies, Inc. cannot
be responsible for the actions or policies set by our dealers. If you desire to return the product for a refund, you must get the refund
from the dealer or store you purchased the product from. If you purchased the product directly from ADS please see the “Terms and
Conditions of Sale” on the reverse side of your sales invoice.
Returns to ADS Technologies, Inc. are for repair or warranty replacement only. If you need to return product to ADS Technologies, Inc.
for repair or replacement you must follow these steps:
1. Call our Technical Support department at (562) 926-4338 in the USA or +353-61-702042 in Europe to obtain a Return
Merchandise Authorization (RMA) number.
2. The RMA number is valid for 30 days.
3. Ship the product to the ADS factory with the RMA number marked on the inside and outside of the package. If there is
no RMA number on the package or the RMA number has expired, the shipment will be refused. ADS will not be liable
for lost or mis-shipped products.
4. Replacement product cannot be shipped to you until the defective product has been received by ADS.
5. Once the product is received at the factory it will be tested and then repaired or replaced.
6. Turn around time is approximately one week. A repaired or replacement product will be shipped back to you.
Warranty:
This ADS Technologies, Inc. product comes with a One (1) year hardware warranty. ADS Technologies, Inc. (ADS) warrants this product against defects in material
and workmanship for a period of One (1) year from the date of original purchase from ADS or an authorized ADS dealer. This warranty applies only to the original
purchase of the product and is not transferable. This warranty does not cover any incompatibilities due to the user’s computer, hardware, software or other related
system configuration in which the product interfaces. Proof of
purchase will be required before any warranty consideration by ADS occurs.
This warranty does not cover any damage caused by negligence, non-authorized modifications, or parts installed without prior written permission from ADS.
This warranty does not apply if the product has been damaged by accident, abuse, or misapplication, nor as a result of service to the product by anyone other than
ADS.
If your ADS product is not in working order, your only recourse is repair or warranty replacement, as described above. UNDER NO CIRCUMSTAN-
CES will ADS Technologies, Inc. be liable for consequential damages, including but not limited to any lost savings, lost profits, or any other dama-ges, caused
by the use of any ADS Technologies, Inc. product or inability to use the product, even if the dealer or ADS Technologies, Inc. has been advised of such liability or
other claims. This includes damage to property and, to the extent permitted by law, damages for personal injury. This
warranty is in lieu of all other warranties including implied warranties of merchantability and fitness for a particular purpose.
FCC Information:
Federal communications Commission Radio Frequency Interference Statement
Note: This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed and used in
accordance with the instruction manual may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio TV technician for help.
Notice:
• The changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
• Shielded interface cables and AC power cord, if any, must be used in order comply with the emission limits.