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16 Customer Care
ATI Customer Care will work to resolve your issue and help you to get your
ATI product up and running. If your issue is not resolved, our technicians
will determine whether the difficulty you are experiencing is the result of
the ATI product, whether your product contains a defect, and whether your
product is under warranty.
• ATI Customer Care is unable to assist with refunds, returns, or
exchange specific inquiries. If resolving the problem being
experienced is critical to your decision to keep the product, it is
your responsibility to ensure that you know and are within the
period of time your reseller will allow for refunds, returns or
exchange.
• ATI is not responsible for any expense incurred accessing
Customer Care. It is expected that customers will review the
expense associated with the available support options and will
choose the method that best meets their needs and budget.
• ATI Customer Care reserves the right to limit support options for
products that are not registered or are at End of Life.
Telephone
Europe
and Other
Regions
10:30 to
00:00 GMT
10:30 to
19:00 GMT
12:00 to
20:30 GMT
English
German-
French
Spanish-
Portuguese
+00800-6677-1111 (toll-free)
or
+1-905-882-5549 (International
and/or local toll charges to
Canada will apply)
Telephone
Latin
America /
South
America
7:00AM to
3:30 PM EST
7:00AM to
7:00PM EST
Spanish,
Portuguese
English
+0800-333-5277(Argentina)
+0800-891-9068 (Brazil)
+001800-514-3276 (Mexico)
other:
+1-905-882-3277 (International
and/or local toll charges to
Canada will apply)
Service Availability Language Access