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If … Then …
a) Check the signal strength and quality in the DVB–T/S SETUP
menu>SIGNAL INFORMATION (for further information, see page
10).
If the strength and quality is too poor, check you LNB installation
or contact your installer.
b) Check that your Smart Card is still valid and updated.
If you have carried out at manual search, you may have found
“hidden” channels. These channels are identified with the Service
ID number in the Channel List (SID XX). The channels are used
by some programme providers to send out for example a
football match on different channels, each with its own camera
angle. The channels transmit the same programmes at the same
time.
Switch your television to standby and wait until the standby
indicator turns red, then switch on again.
If the problem persist, disconnect your system from the mains
and check connections, then reconnect to the mains.
If this does not solve the problem, contact your Bang & Olufsen
retailer.
If the module is set up for automatic reception of digital audio
and the programme is broadcast without digital audio, there is
no sound in the speakers.
Bring up the DVB–T/S SETUP menu>OPTIONS>DIGITAL AUDIO.
Change the setting from ‘AUTOMATIC’ to ‘MANUAL’. You can
still change to digital audio when watching a programme
transmitted with digital audio (this can be seen from the icon
at the top of the Information display).
Some programme providers send out ‘programme provider lists’
(see page 12) which appear in the DVB–T/S module as groups, if
you do not use these groups you can chose to “hide” them via
the EDIT GROUPS menus. Bring up the menu overlay and select
1 for CHANNEL GROUPS/STATION GROUPS>hide. (for further
information, see page 10).
17
There is no signal, the picture is
poor, or several channels or
stations are missing …
Channels with the preface SID
and a number appear in your
Channel List …
There is no picture when you
switch to DTV or the system
seems to ‘lock’ on one channel …
There is no sound while watching
a programme …
Groups appear in the Groups list,
that you have not created …