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Troubleshooting
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Troubleshooting
If you have trouble configuring or operating the UCOMMAND-616, first
ensure that you have inserted the batteries correctly (page 10). Then check
the items below.
Symptom Remedy
After learning, the
UCOMMAND-616
doesn’t operate your
device/s.
• Move closer to the device. The maximum
operating distance is approximately 10 me-
ters.
• Ensure that you are aiming the
UCOMMAND-616 directly at the device and
that there are no obstructions between the
UCOMMAND-616 and the device.
• Make sure to learn every single button func-
tion you want to use. It is not sufficient to
just learn a few buttons of the other remote.
• Repeat the learning function (page 26) to
configure the device. Watch for an ERROR
message that would indicate the memory is
full. If so, remove any buttons or devices
you feel are not necessary.
• Make sure that the correct device on the
UCOMMAND-616 Main menu LCD panel is
selected.
• Check the battery level on the Information
screen. Weak batteries may decrease the
operating distance.
• The frequency range of the original remote
may be higher than the UC-616 can accept
(10kHz – 150kHz)