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Troubleshooting Your TV 37
No audio 1
Ensure the green audio cable is connected to audio connectors
on the TV and on the computer. For the location of the
connector on the TV, see "Using the VGA Connector" on
page 16. See your computer documentation for the location of
connectors on your computer.
2
Ensure the volume on the computer is not muted.
3
Verify that sound on your computer is working by checking the
speakers. See your computer documentation for information on
troubleshooting your computer.
4
Disconnect the TV from the computer and test to see if the TV
volume works.
PIP/PBP/POP not working 1
Ensure the settings in the TV Menu are properly set. Press
Menu
button to enter the TV Menu, and select
PIP/PBP/POP
.
2
Swap the video and audio source.
No video NOTE: If you see a self-test, it means there is a problem with
your video card or you are using the wrong input source.
1
Ensure the TV is turned on.
2
Verify that all the cables are properly connected to the TV,
including the power cable.
3
Check to see if there is a blue or amber light on the lower,
right-hand corner of the TV. A blue light indicates the TV is on.
An amber light, means the TV is in power save mode.
4
Ensure
VGA
is selected in the
Input Select
menu. See "Input
Select" on page 24 for more information.
5
Reconnect the computer.
6
Connect another device that you know is working properly.
7
Reset the original factory defaults. Press
Menu
button, select
Setup
, and then select
Factory Reset
.
Problem Possible Solution
W3202_3706MH_DAO_PROOF.book Page 37 Friday, October 7, 2005 2:26 PM