DirecTV D11 TV Converter Box User Manual


 
*A fee of $49 for standard IRD equipment, $249 for DIRECTV DVR, DIRECTV Plus Receiver or Ultimate TV
equipment, $400 for HD equipment, or $1,000 for DIRECTV HD DVR equipment will be charged to your DIRECTV bill
if the defective equipment that we are replacing for you is not returned within 30 calendar days. The plan will provide
a return box for the defective equipment and even pick up the shipping costs. You’ll receive replacement equipment in
about 72 hours.
Note
Sign up for the DIRECTV PROTECTION PLAN Today
If you have standard DIRECTV Receiver(s), visit DIRECTV.com and SIGN IN using the simple steps below or call
1-800-DIRECTV.
1. SIGN IN with your user name and password, or click on the “Register Now” link and go through the easy steps,
then continue with Step 2.
2. SELECT Option B, and then click the “Next” button at the bottom of the page.
3. SCROLL down to Step 3 (Add Additional Services) and SELECT “DIRECTV PROTECTION PLAN,” then
CLICK on the “Next” button.
4. REVIEW your change and CLICK on the “Accept These Changes” button.
If you have a DIRECTV Plus Receiver, DIRECTV DVR, DIRECTV HD Receiver, DIRECTV HD DVR or
DIRECTV Receiver with UltimateTV Service, please call 1-800-DIRECTV to sign up.
The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire
Insurance Company on behalf of DIRECTV where authorized by law. Certain limitations apply. Pricing, terms
and conditions of the DIRECTV PROTECTION PLAN are subject to change. Full terms and conditions will
be mailed to you prior to service billing and are available at DIRECTV.com. (Note: Annual payment option no
longer available.)
PROTECTION PLAN
Other Information
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