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LIMITED WARRANTY
This warranty extends only to the original user (“you,” “your”) of the DISH Network
remote control and is limited to the purchase price of the remote control. EchoStar
Technologies Corporation and its affiliated companies (“we,” “our,” “us”) warrant this
remote control against defects in materials or workmanship as follows.
For one year from the original date of purchase, if we find the remote control is defective
subject to the limits of this warranty, we will replace the remote at no charge for parts or
labor. We warrant any such work done against defects in materials or workmanship for the
remaining part of the original warranty period.
This warranty does not cover installation of the DISH Network System; consumer
instruction; physical set up or adjustment of any consumer electronic equipment; remote
control batteries; signal reception problems; loss of use of the equipment; unused
programming charges due to equipment malfunction; cosmetic damage; damage due to
lightning, electrical or telephone line surges, fire, flood, or other acts of Nature; accident;
misuse; abuse; repair or alteration by other than our factory service; negligence;
commercial or institutional use; improper or neglected maintenance; equipment sold AS IS
or WITH ALL FAULTS; equipment removal or reinstallation; shipping damage if the
equipment was not packed and shipped in the manner we prescribe; nor equipment
purchased, serviced, or operated outside the contiguous United States of America.
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE
REMEDY. WE SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED
WARRANTY ON THIS DEVICE, NOR FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGE RESULTING FROM THE USE OF, OR INABILITY TO
USE, THIS DEVICE. UNDER NO CIRCUMSTANCES SHALL OUR LIABILITY, IF
ANY, EXCEED THE PURCHASE PRICE PAID FOR THIS DEVICE. EXCEPT TO THE
EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS
DEVICE IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. WE
RESERVE THE RIGHT TO REFUSE TO HONOR THIS WARRANTY IF WE
DETERMINE ANY OF THE ABOVE EXCEPTIONS TO HAVE CAUSED THIS
DEVICE NOT TO HAVE PERFORMED PROPERLY. THIS WARRANTY SHALL BE
VOID IF ANY FACTORY-APPLIED IDENTIFICATION MARK, INCLUDING BUT
NOT LIMITED TO SERIAL OR CONDITIONAL ACCESS NUMBERS, HAS BEEN
ALTERED OR REMOVED. THIS WARRANTY SHALL ALSO BE VOID IF THE
DEVICE HAS BEEN OPENED BY AN UNAUTHORIZED PERSON (with the exception
of opening the battery cover).
This warranty gives you specific legal rights which may vary from state to state. Some
states do not allow the exclusion or limitations of incidental or consequential damages, or
allow limitations on the duration of an implied warranty, so those limitations may not apply
to you.
ADVANCE EXCHANGE PROGRAM
The Advance Exchange Program allows you to have replacement equipment shipped
immediately to you (depending upon where you live, it could take three to five business
days). Along with replacement equipment, you will receive a prepaid shipping label and
instructions on how to return the defective equipment.
The shipping charge, for receiving replacement equipment and returning the defective
equipment, is a one time fee based on EchoStar's competitive bulk shipping rates
(additional charges may apply outside of the continental US). This fee will be charged to
your billing account or your valid credit card.
If you do not ship the defective equipment to EchoStar within ten days after receiving the
replacement, your billing account or credit card will be charged the market price of the
replacement. If you return the defective equipment after ten days, you will receive a full
refund less an administrative fee.
This Limited Warranty is a legal document. Keep it in a safe place.
Remember to keep your Sales Receipt for warranty service. We will
consider any items you return without a copy of the Proof of Purchase to
be out of warranty.
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