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Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked
possibilities. Before arranging for service, check these items. It could save your time and money.
Problem Corrective Action
Remote Control Doesn’t Work
•
Is TV/DVD plugged in?
•
Power at outlet?
•
Check batteries in Remote Control.
Bars On Screen
•
If outside antenna is being used, check for broken wire.
•
Check for local interference.
Picture Distorted or Blurred
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Try a new channel, if OK, then possible station trouble.
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If outside antenna is being used, check for broken wire.
Picture Rolls Vertically
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Try a new channel, if OK, then possible station trouble.
Lines or Streaks in Picture
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If outside antenna is being used, check for broken wire.
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Check for local interference.
No Color
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Try a new channel, if OK, then possible station trouble.
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Is antenna connected to terminal on the back of the set?
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If outside antenna is being used, check for broken wire.
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Adjust COLOR control.
Poor Reception on Some Channels
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Try a new channel, if OK, then possible station trouble.
Ghosts in Picture
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Is antenna connected to terminal on the back of the set?
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If outside antenna is being used, check for broken wire.
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Check for local interference.
Weak Picture
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Try a new channel, if OK, then possible station trouble.
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Is antenna connected to terminal on the back of the set?
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If outside antenna is being used, check for broken wire.
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Adjust CONTRAST & BRIGHT control.
Sound OK, Picture Poor
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Try a new channel, if OK, then possible station trouble.
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Is antenna connected to terminal on the back of the set?
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If outside antenna is being used, check for broken wire.
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Check for local interference.
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Adjust CONTRAST & BRIGHT control.
Picture OK, Sound Poor
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Try a new channel, if OK, then possible station trouble.
•
Check for local interference.
No Picture or Sound
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Try a new channel, if OK, then possible station trouble.
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Is TV/DVD plugged in?
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Power at outlet?
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Is TV/DVD’S POWER button on?
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Is antenna connected to terminal on the back of the set?
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If outside antenna is being used, check for broken wire.
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Turn off with POWER button and then turn it on after about a minute.
TV
TROUBLESHOOTING GUIDE
TD251EN 01.5.31 7:15 PM Page 34