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Closed Caption Problem Possible Remedy
My TV is showing captions • You are watching a live broadcast and spelling errors made by the
that are misspelled. • closed captioning production company may pass through uncorrected.
• A prerecorded program will not show any misspelled words because
• of the normal time available for editing the captions.
My TV will not show the text • Captions that are delayed a few seconds behind the actual dialogue
in its entirety or there is a delay of • are common for live broadcast. Most captioning production companies
what is being said. • can display a dialogue to a maximum of 220 words per minute. If a
• dialogue exceeds that rate, selective editing is used to insure that the
• captions remain up-to-date with the current TV screen dialogue.
My captions are scrambled with • Interference caused by building, power lines, thunderstorms, etc.
white boxes on the TV screen. • may cause scrambled or incomplete captions to appear.
My program guide listed a TV show
• Broadcasters may at times use a time compression process to the
as being closed captioned but none • actual program so that additional advertising time can be given.
of the captions were displayed. • Since the decoder cannot read the compressed information,
• captions will be lost.
My TV screen shows a black box • You are in the TEXT mode. Select CAPTION mode or CAPTION
on certain channels. • [OFF].
TD251EN 01.5.31 7:15 PM Page 35