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Help and advice
The problem you’re
having
What might be causing the problem
The standby lig
not on.
plugged or the
ower-lead plug has blown.
ht is The power lead is either un
fuse in
the p
You cannot get a
r
ed;
r pointing in the
r
signal on you
receiver
This could be because:
• the aerial is not connect
• the aerial is damaged o
wrong direction; o
• you are not in an area that can receive a
digital signal.
You cannot get a
sound
• Your TV is set to the wr
Checpicture or any
ong AV channel.
k the channel you are using is the
t to digital
right one.
• Your receiver may be se
teletext mode
You are getting
cha
a
message
is channel. The
) so that only
watch the channel
screen for more
subscribe (pay to
nnel
.
‘scrambled nnel’
You have to pay to watch th
signal is encoded (scrambled
people who have paid to
can see the picture.
on thePhone the number
information if you want to
watch) to the scrambled cha
Your receiver is
rol
off.
ointing the remote control
at the receiver properly.
• There might be something in front of
the front panel on the receiver.
• You may have put the batteries in the
remote control the wrong way round.
• You may need new batteries.
th the
• The receiver is switched
• You are not pnot working wi
remote cont
The picture is made
up of square blocks
or it freezes
• You may have the wrong type of aerial.
• Your aerial may be damaged or pointing
in the wrong direction.
You can only find
some of the channels
on your receiver
You have your favourite list selected. Check
your channel list (see page 30).