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INFORMATION
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Troubleshooting
Not every picture or sound problem is caused
by a defect in your device. Cables that have
accidentally been disconnected, damaged discs
and flat batteries for the remote control will
impair functioning.
If the following measures do not resolve the
problem satisfactorily, please contact your
specialist dealer.
To reset this unit
To return all settings other
than some settings to the
factory preset.
Select Yes in Restore Default Settings in the Setup menu. This returns
all values in the Setup menu and the on-screen menu, except for
parental setting to the default settings.
Power
No power.
Insert the AC power supply cord securely into a known active AC
outlet.
The player switches to
standby mode.
This is a power saving feature.
The Auto Power Down function is activated. Press »8« on the player
to turn the device on.
Operation
The remote control doesn’t
work properly.
The batteries are depleted. Replace them with new ones.
You are not pointing the remote control at the main unit’s remote con-
trol signal sensor during operation.
Colored glass may obstruct the signal reception/transmission.
Don’t place the signal sensor in direct sunlight or in areas that may be
subject to sunlight exposure.
The player is on but cannot
be operated.
Select the correct playback source (BD-ROM or Media).
Some operations may be prohibited by the disc.
Reset the device as follows:
1. Press »8« on the device to switch the device to standby. If the de-
vice doesn’t switch to standby, alternatively, disconnect the AC power
supply cord, wait one minute, then reconnect it.
2. Press »8« on the device to switch it on. If the device still cannot be
operated, consult the dealer.
Condensation has formed: Wait 1 to 2 hours for it to evaporate.
Play fails to start even when
(PLAY) is pressed. Play
starts but then stops imme-
diately.
Insert the disc correctly with the label facing up.
The disc is dirty.
You tried to play a blank disc or unplayable disc on this device.
Startup is slow. When the
player is turned on, audio
and video output takes a
long time.
Startup takes time in the following situations.
Immediately after a power failure or the AC power supply cord is
connected.
When the unit is connected with an HDMI cable.