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T R O U B L E S H O O T I N G
4
3
PROBLEMS
No power
No picture or sound
Remote control is
not operating
You cannot select a
certain channel
Power turns off
The clock is wrong
PICTURE
Poor color quality
Lines or streaks
across the screen
Spotted picture
Double picture
(Ghosts)
Snowy picture/
Image noise
S c r een is 80% black
SOUND
Bilingual or stere o
p rograms can’t be heard
No sound from TV
speakers at all
N OT A PRO B L E M
Static electricity
Occasional
crackling sounds
CHECK
• See if the power cord became unplugged.
• Perhaps you have experienced a blown circuit breaker or fuse or a power outage.
• The antenna could be disconnected.
• The Input mode (TV or video) could not be set properly, refer to page 41.
• The tuner mode (in the menu selection) could be set improperly, refer to page 17.
• The station may be having difficulties, check to see if other channels are operating normally.
• Check that the batteries are still working and properly installed.
• Make sure there are no objects blocking a clear path from the remote to the TV.
• Check that the 2-way mode selector switch is in the proper position — set to TV to view television.
• Maybe you are too far from the TV, you must be within 23 feet (or 7 meters).
• Make sure the channels are programmed. See Channel Summary, page 34.
• Perhaps the channel is locked, select it with the 10 key pad and follow instructions.
• Perhaps the On/Off Timer is set, press the power button, check page 38.
• The power was interrupted or the power cord unplugged.
• The Sleep Timer may be set, see page 40.
• TV Guide Plus+ information has not been downloaded, begins page 18.
CHECK
• Tint and color may be improperly adjusted. Check page 35.
• Video Status mode may be set to an inappropriate setting. Check page 35.
• There could be interference from another energy consuming appliance, such as a computer,
another TV or VCR. Move any other such appliances farther away from the TV.
• T h e re could be interf e rence from a running high wattage appliance such as a hair- d ry e r, vacuum
c l e a n e r, or neon sign. You will have to move the antenna away from the source of the interf e r-
ence or change it to a coaxial cable which is less prone to interf e re n c e .
• A building or airplane can reflect the original signal producing a second, delayed one. Adjust
the antenna position.
• The antenna may be damaged, disconnected or turned. Check the antenna connection,
pages 7 to 8. If it is damaged, you will have to replace it.
• Closed Caption Text Mode is on. Press the CLOSED CAPTION button until you select Off.
CHECK
• Make sure the MTS mode is properly set. Refer to page 36 for details on setting MTS Modes.
• TV Speakers may be turned off in the menu, see page 39.
DON’T WORRY ABOUT THIS, IT’S NORMAL
• It is normal to feel a surge of static electricity if you brush over or touch the scre e n .
• It is normal for the TV to emit crackling sounds when turned on or off. Unless the sound or
picture become abnormal, this is fine.