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Symptom Remedy/Cause
iPod/iPhone
• The iPod/iPhone does not turn on or does not
work.
• Check the connecting cable and its connection.
• Update the firmware version.
• Charge the battery.
• Check whether “HEAD MODE” or “iPod MODE” is
correctly selected. (
19)
• Reset the iPod/iPhone.
• Sound is distorted. Deactivate the equalizer either on this unit or the
iPod/iPhone.
• A lot of noise is generated. Turn off (uncheck) the “VoiceOver” feature of the iPod.
For details, visit <http://www.apple.com>.
• Playback stops. The headphones
are disconnected during playback.
Restart playback.
• “No Files” appears on the screen. No tracks are stored. Import tracks to the iPod/iPhone.
• No operations are available when playing back
a track containing Artwork.
Operate the unit after the Artwork is
loaded. ( 33)
• “Restricted Device” appears on the screen. Check whether the connected iPod/iPhone is
compatible with this unit. (
19)
Satellite radio (Only for KW-AVX830/KW-ADV793)
• “CALL 1-888-539-SIRIUS TO SUBSCRIBE”
appears on the screen.
Starts subscribing SIRIUS Satellite radio. ( 22)
• “Acquiring Signal” or “NO SIGNAL” appears on
the screen.
Move to an area with stronger signals.
• “No Antenna” or “CHECK ANTENNA” appears
on the screen.
Connect the antenna firmly.
• “Invalid channel” appears on the screen for
about 5 seconds, then returns
to the previous
display when listening to the SIRIUS Satellite
radio.
No broadcast on the selected channel.
Select another channel or continue listening to the
previous channel.
• “CH–––” or “CHANNEL UNAVL” appears on
the screen for about 2 seconds, then returns
to
the previous channel while listening to the XM
Satellite radio.
Selected channel is no longer available or is
unauthorized. Select another channel or continue
listening to the previous channel.
• No information appears on the screen. No text information for the
selected channel.
• “UPDATING” or “UNAUTH” appears on the
screen and no sound can be heard.
The receiver is updating the channel information and
it takes a few minutes to complete.
EN_KW-AVX838[J]6.indb 66 10.1.18 5:43:06 PM