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Symptom Remedy/Cause
Satellite radio (Only for
KW-AVX830/KW-ADV793)
• “OFF AIR” appears on the screen while
listening to the XM Satellite radio.
Selected channel is not broadcasting at this time.
Select another channel or continue listening to the
previous channel.
• “LOADING” appears on the screen while
listening to the
XM Satellite radio.
The unit is loading the channel information and audio.
Text information is temporarily unavailable.
• “Reset08” appears on the screen. Reconnect this unit and the Satellite radio correctly
and reset the unit.
• Satellite radio does not work at all. Reconnect the Satellite radio after a few seconds.
HD Radio reception (Only for
KW-AVX830/KW-ADV793)
• Sound quality changes when receiving HD
Radio stations.
Fix the reception mode either to <Digital> or
<Analog>. (
25)
• No sound can be heard. • <Analog> is selected when receiving all digital
broadcast of HD Radio station. Select <Digital> or
<Auto>. (
25)
• <Digital> is selected when receiving weak digital
signals or receiving conventional radio broadcast.
Select <Analog> or <Auto>. (
25)
• “Reset08” appears on the screen. Reconnect this unit and the HD Radio tuner box
correctly, then reset the unit.
AV-IN
• No picture appears on the screen. • Turn on the video component if it is not on.
• Connect the video component correctly.
• Playback picture is not clear and legible.
Adjust items in <Picture Adjust> menu. (
31)
Bluetooth (Only for KW-AVX838/KW-AVX830/
KW-ADV793)
• Phone sound quality is poor. • Reduce the distance between the unit and the
Bluetooth mobile phone.
• Move the car to place where you can get a better
signal reception.
• The sound is interrupted or skipped while
using a Bluetooth audio p
layer.
• Reduce the distance between the unit and the
Bluetooth audio player.
• Disconnect the device connected for Bluetooth
phone.
• Turn off, then turn on the unit.
• (When the sound is not yet restored) connect the
player again.
• The connected audio player cannot
be
controlled.
Check whether the connected audio player supports
AVRCP (Audio Video Remote Control Profile).
Continued on the next page
EN_KW-AVX838[J]6.indb 67 10.1.18 5:43:06 PM