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Troubleshooting
If you are having a problem with your unit, check this list for a possible solution before calling for service.
If you cannot solve the problem from the hints given here, or the unit has been physically damaged, call a qualified person, such as your
dealer, for service.
Symptom
Playback
No sound is heard.
Playback does not start.
Only a certain portion cannot be played
back.
Recording
Recording is not performed.
“UN LOCK” appears on the display.
“NO AUDIO” appears on the display.
Erasure is not performed.
Remote control
Operations are disabled.
Cause
Unrecorded CD-R or CD-RW has been
loaded.
• Disc has been loaded upside down.
• Condensation occurs on the lens.
The disc is dirty or scratched.
• CD-R or CD-RW has been loaded upside
down. (“NO DISC” appears on the
display.)
• Finalized CD-R or CD-RW has been
loaded.
• Source you are trying to copy is a digitally
copied disc. (The PROHIBIT indicator
lights up.)
• Disc is dirty or scratched.
• No digital signal comes in.
• No optical digital cord is connected to the
OPTICAL IN terminal.
Loaded CD-R or CD-RW is for computer
use.
Disc is damaged.
• The path between the remote control and
the remote sensor on the unit is blocked.
• The batteries are exhausted.
Action
Load a recorded disc.
• Load it correctly with the label side facing
up.
• Leave the power on for a few hours until
moisture evaporates.
Clean or replace the disc.
• Replace the disc.
• CD-R: Replace the disc.
CD-RW: Unfinalize the CD-RW (see page
14).
• Select “ANALOG” as the recording
source (input).
• Clean or replace the disc.
• Source you are trying to copy is a digitally
copied disc.
• Connect the optical digital cord correctly.
Replace the disc. Use a disc for music use.
• Remove the obstruction.
• Replace the batteries.
IMPORTANT
• If you are going to record something important, always test-record
first to check that the recording turns out properly before proceeding
with the actual recording.
• The manufacturer assumes no liability whatsoever for any damage
resulting from missed opportunity or accidental erasure that occurs
while conducting recording or playback operations due to
malfunctioning of or trouble in the unit, or for any incidental damage.
If the unit fails to operate properly even when the remedial
action suggested above has been taken
This unit uses a microcomputer to perform a large number of
operations. If it fails to operate no matter which button is pressed,
disconnect the power cord, wait for a few moments, then reconnect
it.
EN15-18.XL-R910[C]_f 01.3.13, 5:40 PM17