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Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom
DVD or VCR do not
work properly.
No power.
The power is on, but the
DVD player does not
work.
No picture.
No sound.
The picture is poor.
The DVD player does not
start playback.
The remote control does
not work properly.
Video tape cannot be
inserted.
No Hi-Fi sound
Cause
● DVD or VCR button is not switched
properly.
● The power cord is disconnected.
● No disc is inserted.
● The TV is not set to receive DVD signal
output.
● The video cable is not connected securely.
● The equipment connected with the audio
cable is not set to receive DVD signal
output.
● The audio cables are not connected
securely.
● The power of the equipment connected
with the audio cable is turned off.
● The Digital Audio Output is set to the
wrong position.
● The disc is dirty.
● The TV channels are not tuned in properly.
● An unplayable disc is inserted.
● The disc is placed upside down.
● The disc is not placed within the guide.
● The disc is dirty.
● The Rating level is set.
● There is an obstacle in the path of the
remote control and this unit.
● The batteries in the remote control are
exhausted.
● Is the cassette compartment empty?
● Audio mode is not set properly.
Correction
● Refer to page 6.
● Plug the power cord into the wall outlet
securely.
● Insert a disc. (Check that the DVD or, audio
CD indicator in the display window is lit.)
● Select the appropriate video input mode on
the TV so the picture from the DVD player
appears on the TV screen.
● Connect the video cable into the jacks
securely.
● Select the correct input mode of the audio
receiver so you can listen to the sound from
the DVD player.
● Connect the audio cable into the jacks
securely.
● Turn on the equipment connected with the
audio cable.
● Set the Digital Audio Output to the
correct position, then turn on the DVD
player again by pressing POWER.
● Clean the disc.
● Check tuning, carry out tuning again.
● Insert a playable disc. (Check the disc type
and Regional code.)
● Place the disc with the playback side down.
● Place the disc on the disc tray correctly inside
the guide.
● Clean the disc.
● Cancel the Rating function or change the
rating level.
● Remove the obstacle.
● Replace the batteries with new ones.
● Eject the tape in.
● Switch ‘AUDIO’ in the main menu to
‘STEREO’.
Video Head Cleaning
Dirt accumulating on the head after a long period of time can cause the playback picture to become blurred or broken up.
High quality video cassette tapes will not normally deposit dirt onto the video head, but old or damaged tapes might. Clean
the video heads with a commercially available video heads cleaning tape.