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Appendix A: Troubleshooting
Common Problems and Solutions
Wireless-G Presentation Player
Appendix A: Troubleshooting
This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This
appendix provides solutions to problems that may occur during the installation and operation of the Wireless-B
Media Adapter. Read the description below to solve your problems. If you can't find an answer here, check the
Linksys website at www.linksys.com.
Common Problems and Solutions
1. Can I run an application from a remote computer over the wireless network?
This will depend on whether or not the application is designed to be used over a network. Consult the
application’s user guide to determine if it supports operation over a network.
2. Can I use the Presentation Player with non-Linksys wireless equipment?
Yes, as long as you use it with wireless equipment that complies with the IEEE 802.11b or 802.11g standard.
3. What IEEE 802.11b features are supported?
The product supports the following IEEE 802.11 functions:
•CSMA/CA plus Acknowledge protocol
•Multi-Channel Roaming
•Automatic Rate Selection
•RTS/CTS feature
•Fragmentation
•Power Management
4. The Presentation Player’s Control Utility cannot detect the Presentation Player.
Verify that the Presentation Player’s power is on and all of your wireless equipment complies with the
802.11g standard and if you are connecting to the Presentation Gateway with a network cable, check the
cable connection to the Presentation Player. Make sure the Presentation Player's IP Address and PC are in the
same range. If you are using a wireless PC to connect, make sure that you are associated to the Presentation
Player and the wireless settings match.
5. Do I need to set my PC to Static IP or Dynamic DHCP to connect to the Presentation Player?
If your PC is set to Obtain an IP Address Automatically when associating/connecting your wireless PC to the
wireless presentation gateway, the Presentation player will assign an IP address to your wireless PC. If your
PC is set to Static IP Address, make sure that your PC's IP Address is in the same range as the Presentation
Player.